Frequently Asked Questions

A gel blaster is a toy blaster that uses approximately 7–8 mm hydrated gel balls.

It uses compatible hydrated gel balls. Prepare and drain them according to the product instructions.

No. Their mechanisms can be similar, but gel blasters generally use hydrated gel balls and operate at lower power.

Use them only at proper game sites or on private property with permission.

Keep it inside a bag or protective case while travelling. Never carry or display it openly in public.

Toy-grade units are practical for trying the hobby; hobby-grade or upgradeable units suit customers who expect to repair or upgrade later.

The best choice fits your budget and how you plan to enjoy the hobby. Check the Upgradeable specification on each product page.

No. Metal gears mainly offer durability; they do not automatically increase power or FPS.

FPS describes projectile speed. Rate of fire describes how quickly the unit cycles.

No. An 11.1V battery can increase rate of fire, not necessarily FPS.

No. Confirm that your specific unit is compatible before upgrading.

Check the Upgradeable specification on the product page, or ask Hydro Blasters MNL for guidance.

Around 4 hours is common, unless the product instructions say otherwise.

Drain excess water and store them in a clean airtight container to reduce shrinking.

Gels left inside can shrink or deform and may contribute to feeding or jamming problems.

Repeated dry firing can contribute to unnecessary wear, air-seal issues, or poor compression depending on the unit.

Check that the gels are properly hydrated, correctly sized, drained, and not left in the magazine after use.

Yes. Disconnect the battery from the unit when it is not in use.

Charging commonly takes around 2–4 hours, depending on the battery and charger. Follow the supplied instructions.

Yes. See the Shipping Policy for the current nationwide flat rates.

Accessories and magazines only are ₱149. Orders containing a gel blaster or bulky item use the ₱199 rate.

Nationwide shipping and the 1% COD service fee are due now. The merchandise amount is paid to the courier upon delivery.

It helps Hydro Blasters MNL verify required prepaid amounts before processing the order.

Payment verification may take up to 24 hours.

Walk-ins are discouraged. The showroom may not always be open or staffed, and unconfirmed visits may not be accommodated.

Appointments help the team prepare dedicated assistance and check requested product availability in advance.

No. Submit a request, then wait for direct confirmation before travelling.

It lets Hydro Blasters MNL check availability and prepare them before the visit whenever possible.

The limited warranty is valid for 30 days from the date of purchase.

Eligible manufacturing defects in gel blaster products supplied by Hydro Blasters MNL.

Any modification, internal upgrade, unauthorized repair, or alteration may void the warranty.

Contact the official Facebook account, provide order details and a clear video of the issue, then follow the assessment instructions.

The customer is responsible for shipping the item to the designated service location.

You may contact Hydro Blasters MNL for guidance on the current partner technician and available service arrangements.

At the moment, we only carry selected spare magazines and a small collection of attachments. We hope to offer more repair and upgrade parts in the future. Please continue checking our website, as new parts will be added to the catalogue once they become available.